Onboarding: sandbox number, sample workspace and a day-0 concierge thread
New workspaces can now message a sandbox WhatsApp number with a JOIN code before connecting their own number, load a sample workspace with realistic conversations, and ge
New workspaces can now message a sandbox WhatsApp number with a JOIN code before connecting their own number, load a sample workspace with realistic conversations, and ge
The operator console now surfaces one health signal per subsystem, and every scheduled job declares its own cadence so minute-long tasks run in the worker queue instead o
A full audit of the billing path fixed three defects in plan changes and webhook handling. Stripe is live for platform billing; Cashfree remains behind a go-live checklis
Every WhatsApp message format now renders correctly in the shared inbox and the Android app, including reactions, quoted replies, voice notes, documents, locations, conta
The sending engine moved to a dedicated worker with a per-number pacer, a portfolio-level daily budget, automatic parking with a stated reason, an explicit recipient stat
The template builder now validates against Meta's rejection rules before submission, supports every header and button type, and ships a gallery of 75 industry templates y
Support requests now live in one thread system inside the app; replies arrive in the thread and by email, and you can answer the email to continue the conversation.
Instagram and Messenger conversations show the sender's name and photo where Meta allows it, with media, reactions and quick replies handled the same way as WhatsApp.
Android 2.7.12 (build 81) cut list rendering time, moved every screen onto one realtime sync funnel and reduced crash reporting overhead.
VGraple CRM for Android (build 79) is live on Google Play with the inbox, leads, appointments, broadcasts and push notifications.
Businesses can connect a number in coexistence mode, keep using the WhatsApp Business app on the phone, and have up to 180 days of chat history and their phone address bo
Broadcasts gained pre-send cost estimates, per-recipient statuses and retarget cohorts; the website chat widget became a full AI-answered channel with live agent handoff
Free forever plan, official Meta WhatsApp Business API, set up in 15 minutes. No card needed.