Product
32 feature pages written from the product code, each with real screenshots, the Meta rules that apply, plan availability and a dated list of recent improvements. Only two things are plan-gated: Analytics (Starter and above) and the AI assistant (Growth and above).
Bring every enquiry into one place
Add an AI chat widget to your website that answers from your own knowledge base, captures leads, and hands off to a human agent in your WhatsApp inbox when needed.
Build custom forms with conditional logic and pricing cards, embed them on your site, and have every submission land as a lead with a WhatsApp-triggered follow-up.
Connect a Facebook Lead Ads form and every submission lands in WhatsApp CRM in seconds, matched to a contact, placed on the right pipeline and followed up automatically.
See which Click-to-WhatsApp ad started every conversation, attribute revenue to the exact ad, and report purchases to Meta Conversions API so campaigns optimise for buyers.
Reply to Facebook and Instagram comments automatically, follow up with a private DM, and moderate every comment across your pages from one live feed.
Build Meta WhatsApp Flows without code, native interactive forms that open inside WhatsApp for bookings, lead qualification and feedback, no external link needed.
Claim a memorable wa.me username for your WhatsApp Business number directly from Settings, with Meta's own suggestions, live validation and plain-language error handling.
Connect VGraple CRM to your existing WhatsApp number while still using the WhatsApp Business app on your phone. Chat history, contacts and replies sync both ways.
Reply as a team, on every channel
Run one WhatsApp number, Instagram DMs and web chat through a single shared inbox with assignment, SLA alerts, canned replies and realtime sync across web and mobile.
Reply to Instagram DMs, story replies and Facebook Messenger from the same shared inbox as WhatsApp, with rich media, reactions and one contact record per customer.
Draft a WhatsApp reply with one click and summarise a conversation in three sentences. Every suggestion lands in the composer for an agent to edit, never sent automatically.
Run WhatsApp conversations, leads, appointments and campaigns from Android, live on the Play Store, with an offline-first inbox and WhatsApp-style push notifications.
WhatsApp contacts encrypted at rest, deduplicated automatically, and segmented with a nested AND/OR filter builder across 14 fields including behavioral signals.
Answer and follow up without a human in the loop
Build an AI chatbot for WhatsApp, Instagram and your website that answers from your own documents, waits for the customer to finish typing, and hands off to a human on cue.
Build WhatsApp chatbot conversations with a drag-and-drop flow builder. 16 node types, keyword and event triggers, branching logic, AI replies and human handoff.
Build multi-step WhatsApp follow-up sequences with timed delays between text and template steps. Enroll leads by stage or source, track enrollments, honor STOP automatically.
Automation rules route a new lead the instant it arrives, based on source, campaign, form, pipeline or chatbot, with no manual triage step.
Send at scale without hurting your number
Send WhatsApp broadcast campaigns with live audience counts, per-recipient tracking, automatic pacing and a state machine that tells you exactly why a message did not go out.
Build, validate and submit WhatsApp message templates with a pre-submission checker for Meta's rejection rules, real approval analytics, and one-click gallery examples.
75 WhatsApp templates for salons, tattoo studios, clinics, dental and real estate, with variables, Meta category, cost per message and approval tips. Submit in one click.
Automatic pacing, portfolio budget tracking, suppression and quality monitoring that stop a WhatsApp number from being damaged, with the reason always shown in plain language.
Turn conversations into bookings and payments
Track leads from WhatsApp, forms, Facebook Lead Ads, Calendly and comments in a Kanban pipeline with scoring, automation rules and revenue attribution.
A transparent 0-100 lead score built from six weighted, visible factors, not a black box. See exactly why a lead is hot, warm or cold.
Take appointment bookings through WhatsApp, sync with Calendly, send reminder templates on your own schedule, and manage every booking from one calendar.
Connect your Meta product catalog once, then send single products, multi-product lists or your full browsable catalog inside any WhatsApp chat, by hand or from a flow.
Send a payment link inside a WhatsApp chat using your own Stripe or Cashfree account, get paid straight to your account, and see the status update in the chat automatically.
Know what worked and who did what
One dashboard for delivery rates, sender quality, agent response times, revenue attribution and campaigns, built from the same numbers Meta uses to judge your number.
Log a deal on any WhatsApp conversation and see exactly which broadcast, agent, flow or ad it traces back to, with revenue reported to Meta Conversions API automatically.
Get signed, real-time HTTP callbacks for 15 event types, new messages, contacts, leads, broadcasts and more, into Make, Pabbly, n8n or your own systems.
Connect VGraple CRM to 7,000+ apps through Zapier, or call the REST API directly with an API key. Six triggers, three actions, a search step, and eight documented endpoints.
Five built-in roles plus custom module permissions, TOTP two-factor authentication, an immutable audit log, encrypted PII, and a session policy built for real teams.
A setup wizard, a sandbox WhatsApp number to try before connecting your own, sample workspace data, a day-0 concierge chat, and an in-app support desk with IST hours.
Free forever plan, official Meta WhatsApp Business API, set up in 15 minutes. No card needed.