A full audit of the billing path fixed three defects in plan changes and webhook handling. Stripe is live for platform billing; Cashfree remains behind a go-live checklist.
What changed
- Plan upgrades apply immediately and prorate; downgrades apply at the next cycle.
- Webhook events are reconciled against the subscription state every hour.
- Payment links inside chats continue to use the business's own Stripe or Cashfree account.
What to do
Nothing is required. The change applies to every workspace. If you notice a behaviour that differs from a help article, the article date tells you whether it predates this release; write to [email protected] and we will correct it.
