Broadcasts gained pre-send cost estimates, per-recipient statuses and retarget cohorts; the website chat widget became a full AI-answered channel with live agent handoff into the inbox.
What changed
- Multiple widgets per workspace, each with its own knowledge base.
- Revenue attribution per campaign.
What to do
Nothing is required. The change applies to every workspace. If you notice a behaviour that differs from a help article, the article date tells you whether it predates this release; write to [email protected] and we will correct it.
