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Inbox: reactions, quoted replies, audio, documents and stickers on web and Android

Every WhatsApp message format now renders correctly in the shared inbox and the Android app, including reactions, quoted replies, voice notes, documents, locations, conta

Updated 20 Aug 2026 · 1 min read

A WhatsApp conversation open in the VGraple CRM team inbox, with tags, conversation stage, AI paused, the 24-hour window timer and a resolve button in the header

Every WhatsApp message format now renders correctly in the shared inbox and the Android app, including reactions, quoted replies, voice notes, documents, locations, contacts and stickers.

What changed

  • Android 2.7.14 (build 82) ships the same formats with three notification fixes delivered over the air.
  • Quoted replies show the original message inline; reactions appear under the message they belong to.

What to do

Nothing is required. The change applies to every workspace. If you notice a behaviour that differs from a help article, the article date tells you whether it predates this release; write to [email protected] and we will correct it.

Web forms in VGraple CRM that create a lead and start a WhatsApp conversation on submit

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