Home/Glossary/What is a markup on Meta's WhatsApp rates?

Pricing

What is a markup on Meta's WhatsApp rates?

A markup is the amount a WhatsApp software vendor adds to Meta's published per-message rates when it bills message charges to the customer, expressed as a percentage (often 5 to 20 percent) or a fixed amount per message. BSPs that own the account and pay Meta on the customer's behalf commonly apply one; Tech Providers cannot, because Meta bills the customer directly.

Updated 29 Aug 2026 · 1 min read

On this page
  1. Why it matters
  2. In VGraple CRM
  3. Related terms

PRICING

Markup on Meta rates

A markup is the amount a WhatsApp software vendor adds to Meta's published per-message rates when it bills message charges to the customer, expressed as a percentage (often 5 to 20 percent) or a fixed amount per message. BSPs that own the account and pay Meta on the customer's behalf commonly apply one; Tech Providers cannot, because Meta bills the customer directly.

platform feebsptech providerper message pricing

Markup on Meta rates in one line

Why it matters

At scale, markup is the largest hidden cost in WhatsApp software: 15 percent on Rs 1 lakh of monthly marketing is Rs 15,000, more than most platform fees. Markups are often invisible because the vendor's rate card simply shows a higher number than Meta's, or uses a currency conversion in its favour.

In VGraple CRM

There is no markup. Meta bills your Business Portfolio directly at its published rates, and the pricing pages quote Meta's rates by country so you can check. The platform subscription is the only VGraple CRM charge.

Platform fee, BSP, Tech Provider, Per-message pricing.

Frequently asked questions

How do I check whether my vendor marks up?
Compare their per-message rate for India with Meta's published rate card; any difference is markup.
Is prepaid messaging credit a markup?
Often. Credit sold at a rate above Meta's is markup by another name.
Why can Tech Providers not mark up?
The customer owns the account and Meta bills them directly; the provider never handles message charges.

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