On this page
The sample workspace fills your VGraple CRM inbox with five realistic, industry-flavoured conversations in seconds, so you can see how a working inbox actually looks and feels before connecting a real WhatsApp number. One conversation is interactive, so replying to it feels like answering a genuine customer.
Sample workspace: first 5 of 7 steps
- 1Reach the wizard's final step
- 2Click Explore with sample data
- 3Land in your inbox
- 4Open the interactive conversation and reply
- 5Watch the scripted follow-up arrive
Before you start
- The "Explore with sample data" option appears on the last step of the setup wizard only if you have not connected a WhatsApp number yet. If you already connected one, load sample data is not offered there, since a live inbox should not be mixed with demo content.
- No plan, permission beyond your own account, or extra setup is required; any workspace member who reaches the wizard's final step can trigger it.
- Sample data is scoped entirely to your workspace's industry answer from the setup wizard: Beauty and Wellness, Retail and E-commerce, and Food and Restaurants each get a tailored conversation set, and every other industry gets a general-purpose set.
Steps
- Reach the wizard's final step. Complete the setup wizard's business profile step without connecting WhatsApp, or click Skip for now on the connect step, until you land on "Your workspace is ready."
Click Explore with sample data. The button reads "Setting up your demo inbox..." while it runs, which takes a few seconds. Behind the scenes, five contacts and conversations are created with a synthetic identifier so they can never be routed into a real WhatsApp send.
Land in your inbox. You are taken straight to the Inbox, where five conversations now sit with realistic messages: one open with an unread message from someone asking about your services, one with an ongoing back-and-forth, one closed and marked resolved with a thank-you message, and others in between.
Open the interactive conversation and reply. One conversation, always the top one, is marked with an open messaging window exactly like a real customer inbound. Type a reply and send it.
Watch the scripted follow-up arrive. Two and a half to four and a half seconds after your reply, a follow-up message appears in the same conversation as if the "customer" replied again, continuing a short realistic exchange (up to two scripted follow-ups total). This is the closest thing to a live customer conversation without messaging anyone real.
Explore the rest of the product with real-feeling data in place. Contacts, tags and the dashboard all reflect the sample conversations while they exist, so features that need existing data (like assigning a conversation or adding a tag) have something to act on immediately.
Remove the sample workspace when you are ready to go live. From your dashboard or Settings, find the option to remove sample data and confirm. Every sample contact, conversation and message created in step 2 is deleted; nothing else in your workspace is touched.
What you will see
Five conversations appear in your Inbox immediately, tagged internally as sample data so they never mix with real activity in reports or billing. The top conversation behaves like a live inbound chat, including an open messaging window, and replying to it produces a genuine, if scripted, back-and-forth. After removal, the inbox returns to empty (or to whatever real conversations exist) with no trace of the sample records left behind.
Settings and options
| Setting or option | What it does | Default |
|---|---|---|
| Explore with sample data | Seeds five industry-tailored sample conversations into your inbox | Shown once, only if WhatsApp is not yet connected |
| Interactive conversation | The one sample conversation that replies back with up to two scripted follow-ups | Always the first conversation seeded (a customer named Priya asking an opening question) |
| Remove sample data | Deletes every contact, conversation and message the sample seed created | Available any time from the dashboard or Settings once sample data exists |
| Conversation quota impact | Whether sample messages count toward your plan's monthly conversation limit | Excluded entirely; sample-channel activity never counts |
Troubleshooting
| Symptom | Likely cause | Fix |
|---|---|---|
| "Explore with sample data" button never appears | A WhatsApp number is already connected to this workspace | Expected; sample data is offered only before a real number is connected |
| Clicking the button does nothing new | Sample data was already loaded once for this workspace | Remove the existing sample data first, then load it again for a fresh set |
| The interactive conversation never gets a follow-up reply | You replied to a different sample conversation, not the top interactive one | Open the conversation with the open messaging window and unread badge; only that one is scripted |
| Removing sample data seems to leave some contacts behind | A real contact happens to share a similar name with a sample contact | Sample contacts use a synthetic identifier internally; check the contact's source before assuming it was not removed, and contact Support if a genuine sample record persists |
| Sample data appears in my analytics or billing numbers | This should never happen since sample-channel activity is explicitly excluded | Message Support with the conversation ID in question so it can be investigated as a defect |
Related reading
Prefer to test with real WhatsApp messages instead of scripted ones? Try the sandbox with your own phone. When you are ready to go live, move on to connecting your WhatsApp number.